Route failure RESOLVED – 2021-09-28
Technicians have completed work on our network and all connections should be operating normally. Please contact our office at 360-376-4124 or email support@orcasonline.com if you are still experiencing random, frequent drops in connectivity. Thank you all for your patience as we corrected this issue.
Route failure UPDATE – 2021-09-28
Technicians have completed a run-through of our network to remove and rebuild the routing software. The system should now be operating normally for all customers; however we will be reviewing the results of our work over the next few hours and may need to make further adjustments which could lead to brief interruptions. We will […]
Route failure – 2021-09-28
Since yesterday afternoon we have observed disrupted traffic at various hubs across our network. Analysis determined that our network routing was randomly failing, causing connections to drop for a few seconds at a time. Our techs are currently rebuilding the routes; once completed normally connectivity should be fully restored.