11/25/25 – Network Outage in Canada – POST RESOLUTION UPDATE
The outage was resolved after an electrical equipment swap at the site. All connections came back up about a day and a half after the outage occurred.
11/25/25 – Network Outage in Canada – UPDATE
Troubleshooting the issue is still ongoing. We are working on getting a local technician to analyze the equipment onsite.
11/25/25 – Network Outage in Canada
A broadcaster on our Saturna towers that serves parts of Pender and Stuart island has stopped responding to us after a power incident. A local contact will be addressing this around 5 pm this evening.
10/31/25 – Power Outage on Lummi – RESOLVED
Power has been restored to Lummi Island and all of our broadcast towers are up and running.
10/31/25 – Power Outage on Lummi
Power has gone out on Lummi island where one of our broadcast towers that serves northern Orcas is located. Local power crews and working on the outage and estimate a return of service around 4:30 pm today.
10/29/25 – Network Outage on Orcas – RESOLVED
Regular service has been restored to our backbone line in Rosario. All connections are running normally.
10/29/25 – Network Outage on Orcas – UPDATE
We’ve been informed that our upstream provider is doing maintenance on their network in the area. They estimate it will be intermittent throughout the day and possibly into tomorrow. We are monitoring our system to ensure it comes back fully when the upstream connection is restored.
10/29/25 – Network Outage on Orcas
We lost communication with our backbone line in the Rosario area earlier this morning. Customer connections are currently on a backup link while we work to repair the main connection.
10/15/25 – Network Outage in Canada – RESOLVED
Connectivity has been restored at our broadcast site on Saturna and all connections should be back online.
10/15/25 – Network Outage in Canada
A broadcast site that serves customers on Saturna and Pender island became unresponsive earlier this morning. We have placed calls to contacts onsite to look at the equipment and power supply.
