3/14/23 – Planned power outage on Pender – RESOLVED
Power has been restored to Pender Island. All of our broadcast radios have resumed normal operation.
3/14/23 – Planned power outage on Pender
The local power company is conducting a planned equipment maintenance on Pender Island. This is affecting our broadcast towers that feed traffic to parts of Saturna Island as well as Pender Island. This outage is expected to be completed by 2:30 pm today.
3/1/23 – Power outage on Saturna & Pender – RESOLVED
Power was restored early last night to both Saturna and Pender Island. Our system resumed operation automatically and all customers should be back online.
2/28/23 – Power outage on Saturna & Pender – UPDATE
Crews have been assigned to the Saturna Island power outage. It is estimated they will be onsite by 6 pm this evening.
2/28/23 – Power outage on Saturna & Pender
A regional power outage is affecting Saturna and Pender Island, taking down our broadcasters that serve clients on both islands. Local power crews have been assigned to the work, and we are monitoring their progress reports.
2/9/23 – Power outage on Saturna – RESOLVED
Power crews on Saturna restored all power around 7:30pm yesterday. We have confirmed that all of our broadcast radios are back online.
2/9/23 – Power outage on Saturna – UPDATE
Power has been restored to parts of Saturna, but the area in which our equipment is located is still offline. Power work on the site is ongoing.
2/9/23 – Power outage on Saturna
Trees have fallen on the power lines on Saturna Island, cutting off power to our broadcaster that serves parts of Saturna Island. Local power crews are onsite and have an estimated uptime of 11:30 am. We are monitoring the connection to ensure everything comes back online when the power is restored.
2/9/23 – Construction work at Rosario
Roof repair is underway at the building in Rosario that mounts our primary backhaul feed to many locations in the Rosario area and across the water in White Beach. The repair is causing spikes of high latency, interreference, and packet loss across the backhaul. We have moved our primary feed to backup connections which should alleviate the problem for most of the affected connections.
Repairs are expected to be completed by Sunday. At that point we will verify the stability of the backhaul feed, then transfer our traffic back to that line if it meets our operational requirements.
2/3/23 – Power outage on Saturna – RESOLVED
Power has been restored to Saturna Island and all of our broadcast points have resumed normal operation.