County-wide Power Outage – 9/15-16/22
There will be a county-wide power outage the night of the 15th through the early morning of the 16th. The outage will last from 11:30 pm on the 15th to 5 am on the 16th. During this time connectivity will be minimal as we implement core infrastructure upgrades.
Make sure to power down any unprotected electrical devices before 11:30 pm to avoid damage during the implementation and resolution of the power outage!
Power Outage on Orcas – RESOLVED – 9/8/22
Power has been restored, all connections should be up and running.
Power Outage on Orcas – 9/8/22
There is a large power outage that is affecting Orcas Island’s entire western side, which has affected our broadcasters that serve the greater Eastsound area and the Rosario area. OPALCO is currently undertaking repairs and estimates the power will be back up within 4 hours. We are monitoring our network management site to ensure the system returns to full operation when power is restored.
Power Outage on Orcas – RESOLVED – 8/10/22
A lightning strike took down power on the west side of Orcas which affected several of our local broadcasters. Power has since been restored and all stations are up and running.
Power Outage on Orcas – 8/10/22
A power outage is currently affecting parts of Orcas Island, including the Eastsound area. We are monitoring the status of the outage.
Rosario area and Blakely area work – 7/27/22
ROSARIO – We are continuing remote diagnostic work on our service to the Rosario area. Last night we made some adjustments that we believe have resolved the ongoing disruptions that customers have been experience. An exception occurred late this morning due to radar interference that disabled the connection temporarily. We have since restored the connection to normal capacity.
BLAKELY – We’ve observed tidal interference in our link to customers on the west side of the Blakely residential area. Later today we are going to be upgrading one of the radios on that link with a newer model that can handle a stronger load. During that maintenance there will be service interruptions for 10 to 15 minutes.
Maintenance Outage for greater Rosario area, Orcas Island – COMPLETED – 6/30/22
We have finished relocating our gear and all connections are back up. Over the coming days we will be fine-tuning individual customer links that were affected by the move.
Maintenance Outage for greater Rosario area, Orcas Island – 6/30/22
We are relocating our broadcasters that serve the areas around Rosario and Vusario due to construction work. The relocation will proceed throughout the afternoon with intermittent connection loss during that time. Once finished all connections should resume normally.
Connection Disruptions on Orcas Island – RESOLVED – 6/21/22
Reseating the cables at the affected Orcas broadcast point has restored normal connectivity to affected customers. After observing the connection over the previous day we did not see a reoccurrence of any of the issues that had started over the weekend.
Connection Disruptions on Orcas Island – 6/20/22
Over the weekend we saw several of our smaller networks suffer capacity drops that affected their overall performance. After some diagnoses and maintenance work earlier today the connections appear to have stabilized.
Several of our connections in the greater Eastsound area and on the isthmus of Orcas Island are having performance issues that we have traced to a backbone link that feeds their network from our office. We are currently diagnosing the issue and if we are unable to restore it remotely we will have a technician go to the site on Tuesday the 21st.
