Backbone radio issue on Orcas – RESOLVED – 06/16/2022
Our alternate link has proven stable and effective. We are no longer suffering capacity drops on the previously affected backbone link.
Backbone radio issue on Orcas – Alternate path – 06/14/2022
We have setup an alternate radio link to take over for the affected connection. The link is now in operation and passing traffic; and we will be monitoring it throughout the night. If its performance matches our requirements then it will become our primary link.
Backbone radio issue on Orcas – 3rd UPDATE – 06/13/2022
Some improvement has been noted on our affected backbone link, but we are still observing sporadic periods of lowered capacity. We have requested help from the radio’s manufacturer in diagnosing the issue and are currently reviewing performance data with them.
Backbone radio issue on Orcas – 2nd UPDATE – 06/10/2022
We have observed a somewhat increased level of reliability in our new devices, but the link has not proved completely stable. We are continuing our troubleshooting of the backbone link.
Backbone radio issue on Orcas – UPDATE – 06/10/2022
We swapped out some equipment along the connection and the link appears to have stabilized. We are currently monitoring the connection.
Backbone radio issue on Orcas – 06/10/2022
One of our primary backbone links that supplies bandwidth to Lummi Island, Saturna Island, and parts of northern and central Orcas has stopped reliably passing traffic. Our technicians are currently attempting to restore the link.
Power Outage on Pender Island – Resolved – 06/09/2022
Power has been restored to Pender Island, and all of our connections have come back online.
Power Outage on Pender Island – 06/09/2022
The power is currently out on Pender Island, affecting customers on Pender and southern Saturna Island. Local power providers expect to have the situation resolved by 11 am.
Local Outage Orcas – RESOLVED – 06/07/2022
The repeater has resumed its connection with our system after some setting adjustments made by our technicians, and all connections are back online.
Local Outage Orcas – 06/07/2022
One of the repeaters that serves customers in the greater Eastsound area has stopped communicating with us. We are investigating the offending piece of equipment and expect to have connectivity restored within the next hour.