Temporary Pender outage – 02/15/2022
Electrical work on Pender Island is affecting one of our broadcast towers that serves southern Saturna Island. The power company anticipates completing this work by 5 pm. All connectivity should resume automatically when the power is restored.
Saturna restored/Temporary fix for backbone connection – 02/01/2022
Connectivity has been restored at our local broadcast point on Saturna.
We are currently running on a backup connection for our link that serves western Orcas, Saturna, and Waldron. The hardware restoration did not go we had hoped, and we have ordered replacement parts; until they arrive we will remain on the backup connection. This connection has been used as a main connection in the past, and should be sufficient for normal internet usage.
Saturna Outage – 02/01/2022
A broadcaster on Saturna has gone down. We’re having people onsite check on the radios.
Status Update for Orcas, Saturna, and Waldron – 02/01/2022
We are continuing repairs on our backbone link that was damaged on Friday. The link has been restored, but we have noticed sporadic loss of connectivity on the repair and are continuing to examine the connection.
Network status for Orcas, Saturna, and Waldron – 01/29/2022
Yesterday we suffered a weather-related equipment failure at a main broadcast point on Orcas that serves parts of Orcas, Saturna, and Waldron. We are currently operating on a backup link while replacement parts are ordered and the damaged is repaired. Service should have resumed normally for the affected areas. Please notify our office if you are unable to access the internet.
Network outage for Orcas, Saturna, and Waldron – 01/28/2022
One of our backbone routers has stopped passing traffic, impacting connections to western Orcas as well as parts of Saturna and Waldron Island. We are currently investigating the cause.
Service Disruption development & resolution – 01/21/2022
Customers along the northern shore of Orcas Island experienced service loss this morning. We uncovered a routing issue at our office that was the cause of the problem, and traffic is now flowing properly through the network.
All Service Restored – 01/07/2022
All access points are operational. If your devices are still unable to get out to a server, please contact our office at support@orcasonline.com or 360-376-4124.
Outage Updates Saturna & Orcas 01/07/2022
Power has been restored to East Point and all of our broadcasters are back online.
Our broadcaster at the Ferry Landing has stopped passing traffic. Our technicians are currently checking for the problem.
RESTORATION UPDATE Power Outage on Saturna 01/07/2022
There is now an estimated restoration time of 12 pm today. Our system should resume service automatically once power is fully restored.
