Power Outage Resolutions and Ongoings – 2021-11-15
Power has been restored to all of our network except for Blakely Island and parts of Saturna Island, which is affecting our customers on Saturna, and both tips of southern Orcas. Electrical crews are still working on restoring power to those locations, which should resume normal operation once the power returns. We are also currently dealing with local Access Point outages on Buck Mt. and in Lavender Hollow.
If you are not in one of these affected areas and your connection is still down please leave a message with us at 360-376-4124 or email support@orcasonline.com and we will assist you when we are able.
Power Outage Update UPTIME EST. – 2021-11-15
OPALCO is hoping to have power fully restored to the county by 9 pm at the latest.
Power Outage Update – 2021-11-15
We are still working on getting Access Points in the Eastsound and Buck Mountain areas online after power was restored. Saturna Island’s East Point repeater is still down due to a local power outage.
Power Outage Update – 2021-11-15
Power has been restored to most of Orcas including Eastsound. OPALCO has not yet given an estimated restoration time for Blakely Island and the lower half of eastern Orcas Island.
Power Outage Report – 2021-11-15
Orcas Island has suffered a power outage originating on the mainland. We are monitoring the situation for an estimated restoration time.
Network Outage RESOLVED – 2021-11-08
Our onsite technician found that a router had lost power. Power was restored and the network is operating normally again.
Network Outage – 2021-11-08
Our service to Buck Mountain and the Golf Estates area has been interrupted. We are currently investigating the issue.
Network Outage RESOLVED – 2021-11-08
Full connectivity has been restored to all affected areas.
Network Outage – 2021-11-08
We are currently experiencing a service interruption for Customers in the Buck Mountain and Golf Estates area. Technicians are onsite.
Route failure RESOLVED – 2021-09-28
Technicians have completed work on our network and all connections should be operating normally. Please contact our office at 360-376-4124 or email support@orcasonline.com if you are still experiencing random, frequent drops in connectivity.
Thank you all for your patience as we corrected this issue.
