Power outage on Pender – 05/12/2022
Our broadcaster on Pender Island just went down due to a local power outage. We are monitoring the outage to ensure that our connection comes back up when power is restored.
Equipment failure on Orcas – RESOLVED – 04/06/2022
We suffered an equipment failure at one of our broadcast hubs in Eastsound late on the night of the 6th. The failed equipment has been replaced by a stronger device and all connections have been restored.
Power outage in Canada – RESOLVED – 04/05/2022
All power has been restored to the Canadian islands. Our access points are back up and all customer connections should be operational again.
Power outage in Canada – UPDATE – 04/05/2022
Power was restored to Orcas Island and our network should be running for most of our clientele in the States. Electrical crews are still working in Canada to bring Saturna and Pender back up, we are monitoring their progress to ensure all of our radios come back up once they finish their work.
Power outage in Canada – UPDATE – 04/04/2022
Power is still down in the Canadian islands due to multiple trees and limbs down on and around power lines.
Power outage in Canada – 04/04/2022
The power is currently down on Pender Island affecting our feed to parts of Saturna Island and a bounce point back towards northern Orcas. Local power crews estimate a 4 pm restoration time.
Orcas backbone outage – 03/25/2022 – RESOLVED
Power has been restored to our broadcast location. We have removed our generator and all services are operating normally. If you still do not have an internet connection please notify our office at 360-376-4124.
Orcas backbone outage – 03/25/2022 – UPDATE
A planned power outage is affecting one of our backbone broadcasters that serves parts of Orcas as well as Lummi, Saturna, and Waldron Island. We are setting up a generator at the site and power should be restored soon.
UPDATE: Our generator is onsite and connectivity has been restored. The power is expected to be fully restored at about 1:30 pm today, at which time the internet will go down for a few minutes as the generator is taken offline. After that all connections should resume normal operations.
Routing Failure – RESOLVED – 03/14/22
Our network technician identified the problem and was able to implement a fix. All service have been restored and we are all the wiser for this experience.
Saturna fully restored – 02/22/2022
All broadcasters on Saturna Island are fully operational. Please notify our office at 360-376-4124 or support@orcasonline.com if you are unable to access the internet.
