Saturna link restored – 2021-07-29

We had a power failure at our access point hub on Saturna island.  Power was restored around 8:30 last night and the system appears to be operating properly.  We will continue to monitor the devices’ performance throughout the day.

Link disruptions on Saturna – 2021-07-28

We are currently experiencing an outage at our primary distribution point on Saturna that is affecting customers on Saturna, Pender and parts of Orcas, Stuart, and Waldron.  We are currently investigating the issue and will post updates as the situation develops.

UPDATE: South Orcas Network Outage – 2021-06-25

We have verified that there is electrical work occurring at the site of our broadcast point on Lopez until around noon today.  Once completed, power will be restored and the service should resume.

Mainland connection restored 20210217 0920

We determined that a bad piece of equipment, which was responsible for transferring the feed from the mainland link into our server, was disrupting our connection.  We have replaced the faulty equipment and connectivity has been fully restored.

All networks now up – 20210212 – 1120

Power has been restored to our Access Point on Lummi Island.  Our network is once again fully operational.  If you are still unable to access the internet please contact our office at 360-376-4214.

Lummi Outage Update – 20210212 – 0935

The power outage on Lummi has lasted longer than anticipated, with a projected restoration time of 10:30 am.  Our crew has gone over to Lummi to setup onsite backup power which will be utilized during future outages to maintain connectivity with the affected network area.

Lummi Outage Update – 20210211 – 2137

Local energy providers have estimated a restoration time of 7 am Friday morning for Lummi Island.  At that time internet connectivity will resume automatically for currently affected customers.  Please notify our office at 360-376-4124 if your internet has not resumed by 9 am.