10/29/25 – Network Outage on Orcas – RESOLVED
Regular service has been restored to our backbone line in Rosario. All connections are running normally.
10/29/25 – Network Outage on Orcas – UPDATE
We’ve been informed that our upstream provider is doing maintenance on their network in the area. They estimate it will be intermittent throughout the day and possibly into tomorrow. We are monitoring our system to ensure it comes back fully when the upstream connection is restored.
10/29/25 – Network Outage on Orcas
We lost communication with our backbone line in the Rosario area earlier this morning. Customer connections are currently on a backup link while we work to repair the main connection.
10/15/25 – Network Outage in Canada – RESOLVED
Connectivity has been restored at our broadcast site on Saturna and all connections should be back online.
10/15/25 – Network Outage in Canada
A broadcast site that serves customers on Saturna and Pender island became unresponsive earlier this morning. We have placed calls to contacts onsite to look at the equipment and power supply.
10/10/25 – Network Outage on Orcas – RESOLVED
The broken radio has been replaced and its associated connections are up and running.
10/10/25 – Network Outage on Orcas
A broadcast radio that serves customers in Eastsound has broken down. The radio is in a difficult location to reach, but our technicians are working on an alternative solution until repairs can be affected.
08/12/25 – Power Outage in Canada – UPDATE
Power has been restored to most of our broadcast towers. One tower serving some customers on Saturna is still out of power. It is estimated that power will be restored around 6 pm this evening.
08/12/25 – Power Outage in Canada
There is an unplanned power outage affecting Saturna and Pender Islands, including several of our broadcast towers that serve local clients. The power company is aware of the issue, and we are monitoring their progress.
08/07/25 – Network Outage on Saturna – RESOLVED
The broadcast tower is back up and we are monitoring the connection for any continuing issues.
