12/07/23 – Route Failure – RESOLVED

Proper routes were restored by our upstream provider a little earlier this morning, and all connections are back online.  If you are still experiencing trouble please notify our office at 360-376-4124.

12/07/23 – Route Failure

Since very early this morning we have been receiving irregular routing protocols from our upstream provider.  This is interfering with all traffic that attempts to enter or leave our servers.  We are in communication with our provider to get the issue resolved as soon as possible.

10/30/23 – Power outage on Orcas – RESOLVED

We have deployed a battery backup at the broadcast location and the service has resumed.  It should remain operational for the duration of the outage.  The connection may drop again for a few minutes when we retrieve our battery later this afternoon, then it will resume on normal power.

10/30/23 – Power outage on Orcas

There is a scheduled power outage on Orcas affecting our broadcasters that serve customers in Crow Valley and the Rosario Highlands.  We are putting a battery backup into place at the site until the power is restored.

10/25/23 – Power outage on Saturna

There is a power outage on Saturna Island that is affecting our broadcasters serving Saturna and parts of northern Orcas.  Repair crews have been assigned to the outages and we are monitoring their progress to ensure our equipment comes back online when the power is restored.

10/24/23 – Equipment Maintenance on Blakely

Maintenance work at the Blakely Marina necessitated a power loss to our broadcasting equipment that serves parts of northern Blakely.  The workers estimate a full restoration by tomorrow morning, and are hoping to have power restored sooner, possibly by this evening.

7/26/23 – Electrical maintenance on Orcas

There is electrical work at the host location for our site that serves homes around Piper Place.  This will cause the backbone link to customers in the local area to go offline for periods of time whenever the radios are powered down.  The work is anticipated to be finished by 6 pm this evening, after this time our backbone link should function normally for all the affected customers.

7/24/23 – Atmospheric Interference – FOLLOWUP

As the rain moderated our devices were able to adjust to the atmospheric changes, and regular operation was effectively restored around 6 pm.  We do not anticipate a disruption of this nature to occur regularly, even during the rainy season, as our devices are able to adapt to regular rainfall and only suffer during sudden, intense downpours.  We will also be working to adjust the traffic load on individual connections so they are able to operate normally even under conditions that would restrict their bandwidth capacity.