09/05/24 – Outage on Saturna – RESOLVED
The affected device was rebooted and has resumed communication with our network. All affected locations should be back online.
09/05/24 – Outage on Saturna
A couple hours ago one of the backbone routers that runs traffic to several customers on Saturna Island stopped responding to our network. We’re having people onsite inspect the device in the next hour and hope to have the connection back online afterwards.
07/31/24 – Outage on Orcas – RESOLVED
Power has been restored to the broadcast tower on the western part of Orcas Island, and connections are back online.
07/31/24 – Power Outage on Orcas – RESOLVED
Power has been restored to the Obstruction Pass area and our broadcast tower has come back online.
07/31/24 – Power Outage on Orcas
There is a power outage in the Obstruction Pass area of Orcas Island that has affected one of our local broadcast towers. Local power crews are currently working on the issue.
07/31/24 – Outage on Orcas
There is electrical work underway at one of our broadcast sites that serves parts of western Orcas, resulting in our broadcast towers going offline. We are working on getting generator power to the site, and are waiting for an ETA on when power will be restored.
UPDATE: We now have a tentative ETA of 3 pm for power restoration at the site. At this time we are unable to deploy backup power due to the location of the work being done.
07/08/24 – Outage in Canada – RESOLVED
Power had been restarted at the site. All the connections are up and running again.
07/08/24 – Outage in Canada
Our broadcaster on Saturna Island that serves parts of Pender, Saturna, and Stuart islands has stopped responding to us. We are communicating with people onsite to diagnose the issue.
05/16/24 – Outage in Canada – RESOLVED
A falling tree had cut power lines at the property where our broadcast tower is located. Property owners have gotten power restored and the damage repaired, and all of our connections are back online.
05/16/24 – Outage in Canada
A broadcast tower that serves Pender Island and parts of Saturna Island has stopped responding to our network. We are in communication with people onsite to identify the problem and restore connectivity.
