7/24/23 – Atmospheric Interference – FOLLOWUP
As the rain moderated our devices were able to adjust to the atmospheric changes, and regular operation was effectively restored around 6 pm. We do not anticipate a disruption of this nature to occur regularly, even during the rainy season, as our devices are able to adapt to regular rainfall and only suffer during sudden, intense downpours. We will also be working to adjust the traffic load on individual connections so they are able to operate normally even under conditions that would restrict their bandwidth capacity.
7/24/23 – Atmospheric Interference
The unusually strong rainshadow this afternoon is causing periodic interruptions on some of our backbone radio links that transfer traffic to parts of Orcas and some of the outer islands. Normally our radios can adjust to prolonged rainfall, but the steady increase in rainfall is hindering their attempts to compensate. We are monitoring these links and making adjustments where able to maintain a functional level of throughput.
The rain is forecasted to last until around 9 pm.
6/15/23 – Outage on Orcas Island – RESOLVED
We located a malfunctioning power situation at the broadcast site. The issue has been corrected and service has resumed normally.
6/15/23 – Outage on Orcas Island
A little earlier this afternoon one of broadcast locations that serves the greater Eastsound area became unresponsive. We are currently investigating the cause of the issue and are working to restore connectivity to affected customers.
5/16/23 – Outage on Saturna Island – RESOLVED
Power has been restored to Saturna Island and our broadcasters have resumed normal operations.
5/16/23 – Outage on Saturna Island
The power is down on Saturna Island, affecting our broadcasters that serve customers across Saturna. Local power crews are working on the problem, and we are monitoring their progress to ensure our system comes back up when power is restored.
5/2/23 – Outage on Saturna Island – RESOLVED
Power has been restored to our broadcaster on Saturna and all our radios have resumed normal operation.
5/2/23 – Outage on Saturna Island
Onsite power work has taken down one of our broadcasters that serves customers on Saturna Island and Stuart Island. The work is anticipated to conclude within the next hour. We will be monitoring our connections to ensure they all resume operation when the power is restored.
4/19/23 – Outage affecting northern Orcas – RESOLVED
Our technician found a defective port at the broadcast site. We swapped the ports and our connections resumed.
4/19/23 – Outage affecting northern Orcas
Earlier this morning we lost contact with one of our broadcasters that serves northern areas of Orcas Island. We have techs going to the site to diagnose the problem.
