Power Restored 20210208 1335
Power has been restored to Orcas Island and the Orcas Online network is now fully operational. If you are still experiencing difficulty connecting to the internet please call our office at 360-376-4124.
Waldron Solar System is being upgraded 20210130-1614
Waldron solar system is down during an upgrade of the charge controller. Should be back up around 1630 same day.
Connection Loss for Blakely and Southern Orcas 20210128 1537
As of the early morning hours of Tuesday the 26th we noticed a measurable drop in performance on our main link from Orcas to Blakely Island, which in turn provides additional feeds to southern Orcas. This drop continued until the link became non-functional. At this time we are working to keep the link at sufficient capacity for customers to utilize email and browse web pages. Our work is still ongoing and we plan to have our technicians address the links onsite on Friday or Saturday to restore them to full operating capacity.
Outage Update Lummi & Saturna Island 2021014 1433
PSE Energy has managed to restore the section of Lummi where our access point is located and we are excited to say that service has been restored to the Raccoon Point Area. APs should also be fully operational on Saturna Island. Thank you so much for your patience in this crazy time.
Please notify our office at 360-376-4124 or email us at support@orcasonline.com if your connection has not resumed after the power restoration.
Outage Update REVISION – Lummi Island – 20210114 1150
Our previous post on the Lummi Island power outage was incorrect. After contacting PSE directly we learned that the power outage on Lummi affecting our access point had an estimated restoration time of 6 pm on Saturday the 16th. We are currently exploring possible temporary power sources for our AP at that location. More updates to follow.
Outage Update – Saturna Island – 20210114 1045
There is a power outage for a portion of Eastern Saturna island affecting customers and one of the our access points there. Estimates for a restoration time are between 11:30 am and 12 pm.
Outage Update – Lummi Island – 20210114 0945
According to Puget Sound Energy the power on the northern end of Lummi Island is still down. This affects our broadcast to the Raccoon Point area. PSE’s last update estimated a restoration time of 6 pm.
Power Restored – Network Up – 20210113 1920
At 7:20PM power was restored to Eastsound and Network Operations Center.
We have some lingering areas where power has not been restored and we are investigating.
Lummi Island is a concern as it is outside the San Juan Islands Archipelago. The Puget Sound Energy website shows power has not been restored in that location. https://www.pse.com/outage/outage-map
Areas around Rosario Resort are an issue as well as the Deye Lane area near Orcas Center.
Outage update: Fiber up
Jan 13, 2021 – 16:20
Fiber connection restored.
Outage Update 6pm Jan 13, 2021
Upstream provider just lost their generator. As a result our fiber connection is down.
They are getting new fresh equipment in place. Thank you for your patience.